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Emails are not secure. Please do not send any sensitive information using this form.

We try to respond to emails as quickly as possible. However we can only do so during office hours, Monday to Friday.

Test results

Results of tests, reports and investigations can only be discussed with clinical personnel. Patients may attend the Treatment Room by appointment, Monday to Friday, 08.30 - 11.45 or Tuesday to Friday, 16.30 - 17.30 to discuss test results with a nurse. Alternatively, patients may telephone the Medical Centre between 13.00 and 14.00, Monday, Wednesday, Thursday and Friday, when a nurse will be available to answer any questions. Patients are asked not to book a doctor’s appointment just for this purpose unless specifically requested to do so by the doctor, or a follow-up consultation is necessary.


Change of Details/Circumstances

If you move or change your name, change your telephone/mobile number or purchase a mobile telephone, please let us know at the earliest opportunity so that we may amend our records. If you move outside our catchment area, you may be asked to register with another practice, as doctors are unable to visit out of area. Details of all Isle of Wight practices and their catchment areas may be obtained from the Isle of Wight NHS Primary Care Trust, Tel: 01983 524081.

Telephoning

(UK) 0844 477 2454

(Int.) 0870 1111 344

When you call the practice you will be given the following automated options:

  1. Appointments
  2. Home visits
  3. General Enquiries
  4. Test results

Dial 111 when it's less urgent than 999

111

If you require urgent medical assistance which cannot wait until the surgery re-opens, please call 1-1-1. Calls to the NHS 111 service are free from both landlines and mobiles. If you have a life threatening medical emergency please dial 999.

Postal Addresses

St Helens Medical Centre

Address:
Upper Green Road,
St Helens,
RYDE,
Isle of Wight
PO33 1UG
Fax:
01983 874800

Bembridge Branch Surgery

Address:
55a Foreland Road,
BEMBRIDGE,
Isle of Wight
PO35 5UA